The Installation Process Explained

Whether installing at your home, workplace or in another commercial setting, the installation process is similar in each instance, and follows four key stages:

Pre- installation

The first stage to an air con installation is a site survey. One of our friendly team will visit the premises to discuss your requirements and survey the property.

The site survey comprises of: measuring up, this along with taking details of the room/space use, allows us to calculate unit system size requirements sizes, drainage placement and pipework routes; we take a photograph the preferred unit site locations; and we will also discuss and agree outdoor unit site placement/ outdoor pipework enclosure types (where required). We also undertake a risk, electrical supply and access assessment, advising as required should there be any additional requirements for the install. 

We survey 7 days a week and would expect most surveys to take between 30-45 minutes. For larger buildings or more complex installations, the survey time required may be a little longer. We will discuss longer appointment requirements on a case by case basis, helping to ensure that everyone has enough time available on the day.

No obligation Quotation

The visiting engineer will follow up after the site survey by sending out a no obligation quotation. The quotation preparation usually takes around 2-3 days, and sometimes up to 5 days, depending on how many quote options have been specified/requested and how busy suppliers are. Each supplier has slightly different turnaround times for pricing information and during busy times such as the summer, can take a number of days to provide a written quote with stock availability and lead in time detail to us. 

Quotes are emailed with indicative time frames, both for our availability and also the time it will take us to install your new air con system; and accompanying Terms & Conditions details. A follow up by a call a few days later is made to talk through the detail and any further questions you may have thought of.


On the day

Should you decide to proceed with your air con installation, we will agree a mutually convenient time to return to install your chosen system. We install 7 days a week and can also offer out of hours  works where commercial premises are operational during the day. 

The Air-Switch team will normally arrive at around 8.00 - 8.30 and will explain any safety or access requirements applicable before getting started. Where the job is planned for longer than one day, an indicative timeframe will be provided for each days work.

We can help to relocate furnishings whilst works are undertaken. Carpets and flooring in areas being worked on will be covered prior to works commencing. 

Once the installation works are complete, the systems are tested and commissioned. We will run through how to use your system before we leave. 

We will remove and dispose of waste in line with our waste management and environmental policies, recycling waste materials where feasible to do so.

Post installation Information 

We follow up each installation by emailing commissioning details and a quick recap on operating instructions. If we haven't already, we can provide you with a servicing quote. Maintaining your system and having an annual service can help to maintain the manufacturers parts warranty. 

Around a week after installation, we will ring to see how you are getting on with using the system and whether we can help with any additional questions. 

Where ongoing servicing has been requested, we diarise a further call for 11 months time to allow enough flex in everyone's diaries to book in the maintenance visit for around the time of the first year anniversary. 

Post installation, we will also recap over the manufacturer parts warranty T&Cs and the one year workmanship warranty offered by Air-Switch Limited. 

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